Privacy Policy

1. Introduction: Welcome to Master Woodworks' Privacy Policy. We are committed to protecting your personal information and your right to privacy. This policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it.
2. Information We Collect: We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) from you. PII includes details such as your name, address, email, and phone number. Non-PII includes information like your browser type, IP address, and how you interact with our website.
3. How We Collect Information: Information is collected directly from you when you fill out forms on our website, subscribe to our newsletter, make a purchase, or contact us for support.
4. Use of Your Information: The information we collect is used to provide, operate, and maintain our services. This includes processing your orders, responding to your inquiries, sending you updates and promotional materials, and improving our website and services.
5. Sharing Your Information: We do not sell or rent your personal information to third parties. We may share your information with trusted partners who assist us in operating our website, conducting our business, or serving you, as long as they agree to keep this information confidential.
6. Security of Your Information: We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments.
7. Retention of Information: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights: You have the right to access, correct, update, or request the deletion of your personal information. You can exercise these rights by contacting us using the contact information provided on our website.
9. Third-Party Links: Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these other sites and encourage you to review their privacy policies.
10. Children's Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
11. International Data Transfers: Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely.
12. Consent to Processing: By providing your personal information to us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms, please do not use our services.
13. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
14. Contact Us: If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at the provided contact information at [email protected]. We are here to help and address any issues you may have.
15. Data Breach Procedures: In the event of a data breach, we will notify affected users promptly and take all necessary measures to mitigate the impact. This includes informing you about the nature of the breach, the affected data, and the steps we are taking to address the situation.
16. Legal Basis for Processing: Our legal basis for processing your personal data includes your consent, the necessity to perform a contract, compliance with legal obligations, and our legitimate interests, such as improving our services and preventing fraud.
17. Third-Party Service Providers: We may use third-party service providers to help us operate our business and the website, or administer activities on our behalf, such as sending out newsletters or surveys. These third parties will only have access to your information as necessary to perform their functions and are required to protect your information.